Monday 30 August 2010

Groupon tests national campaign

The success that is Groupon, just keeps getting bigger (back story here). They recently tested a new concept whereby instead of promoting local businesses, they ran a national GAP campaign, offering $50 worth of apparel at half price that can be redeemed at stores (not online). It was a smashing success selling 441,000 units. In addition, GAP is hopeful more bucks will be spent once customers are instore. Benefits of the promotion don’t end there…
Gap's Groupon sold 441,000 units for more than $11 million.
"It's a significant chunk of sales. I'm pretty sure if they ran a national TV campaign, they wouldn't have gotten nearly 500,000 paying buyers in the store," said Rob Solomon, Groupon’s President-Chief Operating Officer.
Good point, so let’s just look at the numbers for a second. Let’s say Groupon takes a 50% cut, which is what Rob Solomon said was the typical scenario, when interviewed by Ad Age. With 441k units sold at $25 each, GAP generated $11M in sales overnight. Groupon says people are expected to spend more once instore, around $75-$100 per voucher, however generally only around 80% of vouchers are used. So GAP makes between $17-$26M, out of which Groupon takes a $5.5M cut (if the rev.share is determined after items sold). Neat.
Furthermore, continuing on Solomon’s idea above, not only do I doubt that  a national TV campaign would have generated the same amount of instore foot traffic, but GAP would have had to fork out that $5.5M or perhaps more to pay for the TV campaign, plus the creative, and offer the discount never the less.
What do you think? In the current value driven market, is the Groupon business model the way to go?

Monday Morning Motivation - Nicholas Bate

While we are waiting for Nicholas to go online again, here is one of his previous blog posts to kick off the week with cheerful positivity and intelligent choices:
Mmmm - Nicholas Bate

Saturday 28 August 2010

Digital Creative Video, Asia 2010 - Microsoft Advertising

There are some pretty cool stuff we can do these days using rich media, that valuable and important ingredient to digital campaigns that converts better by increasing engagement and dwell time.
How engagement and dwell time drives conversions:           engagement ► familiarity ► trust ► positive brand impact ► conversion/ acquisition/ sale 

Friday 27 August 2010

"Migration" of US shoppers threatens brands - Warc News

One of the most difficult challenges a marketer can face is when a product in their portfolio becomes indistinguishable from others like it and consumers buy it on price alone, or in other words, when it becomes a commodity.

Globalisation, increasingly open markets and trade, and the GFC are putting immense price pressures on goods especially in the FMCG category where differentiation is a challenge.
a variety of "rituals" now define the way Americans make purchases, like frequently switching between brands to find the lowest price.
Price wars are good for consumers, but what can a Marketer do to combat such a trend? Innovate, bundle or segment, according to John Quelch, from the Harvard Business Review. Makes sense…
Innovation may be needed to meet changing consumer needs, or trends. Bundling in other products may just be the key to being able to ask a higher price. While segmenting the market and releasing different products for different groups (e.g. cheaper for those who are more price sensitive, and premium who are willing to pay a higher price) will also help to maintain an overall yield.
"Migration" of US shoppers threatens brands - Warc News - Warc

Tuesday 24 August 2010

About to present ThinkUKnow

“ThinkUKnow is an Internet safety program delivering interactive training to parents, carers and teachers through primary and secondary schools across Australia using a network of accredited trainers.
Created by the UK Child Exploitation and Online Protection (CEOP) Centre, ThinkUKnow Australia has been developed by the Australian Federal Police (AFP) and Microsoft Australia.” (ThinkUKnow.org.au)

Wednesday 18 August 2010

The Web Is Dead. Long Live the Internet | Magazine

A thought provoking article on Wired. Quotes don’t do justice to it, it’s got to be read in full…
Over the past few years, one of the most important shifts in the digital world has been the move from the wide-open Web to semiclosed platforms that use the Internet for transport but not the browser for display. It’s driven primarily by the rise of the iPhone model of mobile computing, and it’s a world Google can’t crawl, one where HTML doesn’t rule.
According to Compete, a Web analytics company, the top 10 Web sites accounted for 31 percent of US pageviews in 2001, 40 percent in 2006, and about 75 percent in 2010. “Big sucks the traffic out of small,”
And because Google so dominated the Web, that meant building an alternative to the Web. Enter Facebook. The site began as a free but closed system. Google was forbidden to search through its servers. (…) And then, at some critical-mass point, not just in terms of registration numbers but of sheer time spent, of habituation and loyalty, Facebook became a parallel world to the Web.
The Web almost perversely discouraged the kind of systematized, coordinated, focused attention upon which brands are built — the prime, or at least most lucrative, function of media.
The Web Is Dead. Long Live the Internet | Magazine

Tuesday 17 August 2010

Do you want to be a genius, too?

Thanks to Culturaloffering.com for sharing the secret.

Groupon – fastest growing company ever

Forbes named it the fastest company growing - ever! Enter Groupon, the company that grew from zero to US 1.35bn in valuation in only 18 months. 
But why has it been so successful?
- Business model: is based on the power of collective buying. The more people buy at the same time, the lower the sale price, because it allows businesses to sell at lower margins.
- Urgency: deals can only be purchased for a day. Buy now, or miss out!
- Exposure: invaluable word of mouth for local businesses, and fantastic use of social media. By clicking on ‘Like’ Facebook and other social media links people can spread the word by the click of a button.
- Risk free advertising/ marketing: businesses get the exposure, but they will only ever have to pay for the amount of sales this generate. The payment is based on the CPA (cost per acquisition) model, much desired by small businesses especially.
- Sampling: allows people to try at a lower cost. If they like it, they will probably want to visit the shop again, if they don’t, well, ‘it didn’t cost that much anyway’.
- Charging upfront: to get a deal, people have to purchase it first, the price of which flows immediately into Groupon’s coffers. They take a cut and pay the businesses (Groupon’s suppliers) back later.

Building on their initial success in Chicago, as Groupon founder Andrew Mason speaks about it in a Forbes video interview below, they now cover 88 US cities and 22 countries. As with many internet companies, the barrier to entry is rather low, which means that competitors have mushroomed – and Australia is no exception. Companies like Spreets.com.au, Zoupon, Jump on it, Eroo.com.au, Offerme, Scoopon, OurDeal, and Ouffer.com have all launched relatively recently.

So it is probably not much of a surprise, that Australia’s PBL Media is about to launch their version, called Cudo, backed by Channel Nine and ninemsn (my current employer).

So is Andrew Mason worried? Not particularly. He says ‘there's never been anything - radio, TV, newspaper, whatever - that could generate small business sales so quickly’. (Forbes)

And to the question of ‘what’s next’, the answer in the digital world, clearly is, more innovation. Groupon is preparing to offer more than one deal per day, and utilising an algorithm that will ‘mete out the offers by weighing customers' past purchases and geographic locations’ (Forbes).

Monday 16 August 2010

Quote of the Day – online advertising, Australia

“By 2013 the internet will attract 25 per cent of all ad dollars and both free-to-air TV (worth $3.2bn in 2009) and newspapers ($3.5bn) will have come down to the same level.” said Harold Mitchell, Australia’s most powerful media buyer, as appeared in the Australian newspaper, page 32, August 16, 2010.

Sunday 15 August 2010

Sunday afternoon city skyline

From Enfield overpass, Bondi Junction.

just found this on Execupundit.com

“If you don't find yourself tapping along with this, you're dead.” said Michael Wade referring to the Radetzky March. Why, but of course we do!

Friday 13 August 2010

Friday the 13th

Unlucky? I had the most energy this today since the beginning of the month, achieved more than any other day at work, finished before the day was officially over, posted 5 entries to my beloved Thoughts. Life is good! Whatever date it is!

Which Identities Are We Using to Sign in Around the Web?

Interesting that regarding the business audience, facebook login is used more then LinkedIn (37% vs 3%). I would have thought LinkedIn was more prominent.
On the flipside, no surprises that Twitter is still going strong and ‘owns’ 45% of all news sharing. Twitter makes it so easy – publish with a click.

 image

Which Identities Are We Using to Sign in Around the Web?

A picture is worth a thousand words

And I thank Eclecticity for posting this! I would have only linked to that entry if I didn’t want as many people see this as possible… shocking!

Microsoft Advertising: 2010 Global Case Study Compendium

Case studies are the ‘spice’ of advertising, especially digital. Marketers want to see examples of other successful campaigns – what it looked like, what platforms were used, and how it performed. So to respond to this need, we regularly dedicate some ‘on time’ (working on the business vs. in the business)  to create these: we use images, screenshots, videos – it’s exciting stuff!

However, Microsoft Advertising did even better. They released the 2010 Global Case Study Compendium – open to everyone, completely free of charge.

It’s cool and it’s pretty. Check it out here.

image

BPS Research Digest: Left hemisphere already specialised for language by two months of age

Kind of common sense (babies’ time best spent with their mother in the first year), but I thought I’d share it anyway…

‘The present results show clearly that learning also plays a major role in structuring the infant's brain networks, inasmuch as the mother's voice has a strong impact on several brain regions involved in emotion and communication ...’

BPS Research Digest: Left hemisphere already specialised for language by two months of age

Thursday 12 August 2010

Execupundit.com: Discussing the Rules of Workplace Etiquette

Yes, agree! Thank you Michael Wade.

‘Too often, the violation is pinpointed after the fact. "They" won't tell you what to do but they'll tell you if you did it wrong.’

Execupundit.com: Discussing the Rules of Workplace Etiquette

Wednesday 11 August 2010

Amazing (& expensive) carwash

There is this whole world of prestige car detailing I never knew existed before… check out this video posted by Culturaloffering.com here.

Sunday 8 August 2010

All about timing…

or maybe not? ‘There is no perfect time 7’ by Nicholas Bate. Read this blog regularly, in fact every day and I guarantee you will find things that will motivate you to do whatever you need to do. Every now and then you may even feel he’s literally talking to you…

Wednesday 4 August 2010

How touching…

Thanks to Innocent Bystanders to post it.

Nurturing creativity

Thanks to Steven Pressfield for posting a link to to Elizabeth Gilbert’s speech on humility on TED Talks. Just under 20 minutes, but worth watching!

Tuesday 3 August 2010

Quote of the day

“I would submit so strongly that we live in a sea of mediocrity; in all walks of our life. We also live in a sea of unbelievable lack of and fracturing of civility. And everywhere we go as consumers, almost everywhere we’re getting people who don’t want to reach into our hearts or know who we are, they want to reach into our wallet and get some money. Whatever your need status is at Starbucks, if you ask a customer: ‘I just want to get the coffee and get out.’, but do you want to be treated with respect? A 100% of the time: yes.

So the equity of the brand is defined by the quality of the coffee, but most importantly by the relationship that the barista has with the customer. And whether or not the customer feels valued, appreciated, and respected. And that’s how the company was built. That’s not how we always execute it, but that is our aspiration every day.”

Howard Schultz, Chairman and CEO of Starbucks
Harvard Business IdeaCast podcast, 26/06/2010

Monday 2 August 2010

The magical 7 & it’s never too late to learn

I just read a great psychology study to support the belief that the capacity of short-term, working memory is 7 +/-2 (Miller) and the fact that it’s never too late to learn and memorise, even if it’s a 60,000 word epic poem…

”Pounding the treadmill in 1993, John Basinger, aged 58, decided to complement his physical exercise by memorising the 12 books, 10,565 lines and 60,000 words that comprise the Second Edition of John Milton's epic poem Paradise Lost. Nine years later he achieved his goal, performing the poem from memory over a three-day period.
Just how did JB manage to pull off this incredible feat? He studied for about one hour per day, reciting verses in seven-line chunks, consistent with Miller's magic number seven - the capacity of short-term, working memory.

Read the rest here.

Sunday 1 August 2010

Coogee Beach

game of rugby near Bronte Beach

image

Whale watching

And we got lucky!!! Was magnificent!

Bondi

Bondi Beach

Winter day in Sydney, Bondi Beach

Let the walk begin...

Great advice…

…not just for the navy, but for any other workplace: read it here by Michael Wade of Execupundit.com.

Sunny Sunday in Sydney

So the program for today is the Sydney to Coogee walk… and back.


View Larger Map 
If I figure out how to carry my mobile with me, pictures will follow…

Sunday walk – on the way…

image